This Shipping & Delivery Policy outlines the terms and conditions for shipping and delivery of products purchased from Chandas Perfumers, an e-commerce website operating in India. By placing an order through our website, you agree to the terms described in this policy.

Dispatch and Delivery:

We strive to process and dispatch your order promptly. Once your order is placed and payment is confirmed, we will initiate the shipping process. The estimated delivery time will depend on your location and the shipping method chosen during checkout.

Shipping Methods:

We offer shipping through reliable and trusted courier services within India. The available shipping methods and their associated costs will be displayed during the checkout process. The delivery timeframe may vary based on your location and the shipping method selected.

Shipping Charges:

Shipping charges are calculated based on the weight, dimensions, and destination of the package. The shipping charges will be displayed during the checkout process and will be added to the total order amount.

Delivery Delays:

While we strive to deliver your order within the estimated timeframe, please note that unforeseen circumstances and external factors beyond our control may cause delays. In such cases, we will make every effort to communicate any delays and provide you with updated information regarding your order status.

Order Tracking:

We provide order tracking facilities for most shipments. Once your order is dispatched, we will provide you with a tracking number and the necessary details to track your shipment. You can track the progress of your delivery through the courier service’s website or contact their customer support for assistance.

Delivery Address:

Please ensure that the shipping address provided during checkout is accurate and complete. We will not be held responsible for any delays or non-delivery caused by incorrect or incomplete address information provided by the customer.

Non-Delivery and Return:

In the event of non-delivery due to an incorrect address or the unavailability of the recipient at the provided address, the package may be returned to us. We will contact you to arrange for re-shipment at an additional cost. If re-shipment is not feasible or if you choose to cancel the order, we will refund the amount paid for the product(s), excluding the shipping charges.

Cancellation and Refunds:

If you wish to cancel your order, please contact us as soon as possible. Cancellation requests can only be accommodated before the order is dispatched. Once the order is dispatched, it cannot be canceled. For eligible cancellations, we will initiate a refund within a reasonable timeframe. Please refer to our Refund Policy for more details.

Change of Delivery Address:

If you need to change the delivery address after placing an order, please contact us immediately. We will make every effort to accommodate the request if the order has not been dispatched. However, we cannot guarantee that the change of address can be processed, and additional charges may apply.

Force Majeure:

We shall not be held responsible for any delays or non-performance arising from circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, riots, acts of war, or governmental restrictions.

Contact Us:

If you have any questions, concerns, or requests regarding our Shipping & Delivery Policy, please contact us at [email address] or through our contact page.

By placing an order on the Chandas Perfumers, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Shipping & Delivery Policy, as per the applicable rules and regulations in India.