At Chandas, we are committed to protecting the privacy and personal information of our users in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Indian Information Technology Act, 2000. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our website. By accessing or using our website, you agree to the terms and practices described in this policy.

Information Collection:

We may collect personal information such as your name, email address, contact number, and demographic details when you voluntarily provide them while interacting with our website, subscribing to our newsletter, or making a purchase. We also collect non-personal information through cookies and similar technologies to enhance your browsing experience.

Use of Information:

We use the collected information to provide and improve our services, personalize your experience, process transactions, send relevant communications, and ensure the security of our website. We may also use the information for research, analytics, and marketing purposes with your consent.

Information Sharing:

We may share your personal information with trusted third parties who assist us in operating our website, delivering products, or providing services to you. These third parties are bound by confidentiality agreements and are prohibited from using your information for any other purposes. We may also disclose information if required by law or to protect our legal rights.

Data Security:

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. We have implemented industry-standard practices and procedures to ensure the security and confidentiality of your data. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Sensitive Personal Data or Information:

We understand the importance of sensitive personal data or information (SPDI) and handle it with the utmost care and diligence. We collect, store, process, and transmit SPDI only as required to fulfill the specified purposes. We take appropriate measures to protect the confidentiality and integrity of SPDI and comply with the applicable legal requirements.

User Rights:

You have the right to access, correct, or delete your personal information held by us. You can exercise these rights by contacting us through the provided contact details. We will make reasonable efforts to respond to your requests promptly and in accordance with the applicable laws.

Children’s Privacy:

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly take appropriate measures to delete such information.

Changes to the Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. Your continued use of our website after the posting of changes signifies your acceptance of those changes.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at or through our contact page.

By using the Chandas e-commerce website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy, as per the Indian Information Technology Act, 2000, and the applicable rules and regulations.